Shipping & Delivery Policy

Haraa Hire and Wear
Last Updated: 22/12/2025

At Haraa Hire and Wear, we aim to ensure a smooth and timely delivery experience for both rental products and ready-to-buy products. Please read the details below to understand how shipping and delivery work.

1. Order Placement:

A login must be created before placing an order.
After successful payment, you will receive:

• An order confirmation receipt via your registered email ID.
• A text message confirmation sent to your registered mobile number.

2.Rental Product Delivery (Gowns, Blazers & Props)

• Within Tamil Nadu: ₹200
• Other states: ₹350

Delivery charges are applicable per order and will be communicated at the time of booking.

Rental Dispatch Timeline

• Rental items are dispatched only after full payment (rental amount + security deposit) is completed.
• Gowns, blazers, and props are dispatched in advance of the selected rental date to ensure timely delivery.
• Dispatch timelines may vary based on location, courier availability, and unforeseen circumstances.

3. Return Shipping for Rentals

• Return shipping instructions will be shared after delivery.
• Customers must pack the item securely and send it back as per the given instructions.
• All return shipping charges are the responsibility of the customer.
• Any additional courier costs due to delayed or incorrect returns will also be borne by the customer.

4. Buying Product Delivery (Lounge Wear & Pee-High)

Packaging & Dispatch:

• Items may be shipped in a single box or multiple boxes, depending on the order type.
• Packaging details will be visible in your order tracking page after shipment.
• Dispatch and delivery timelines may vary by product.
• Estimated times are mentioned on individual product listings.

Order Processing:

• Orders placed on weekends (Sunday) will be processed starting Monday.
• Orders placed on weekdays are processed within 2 to 3 working days.

Delivery times depend on:

Product availability, Your shipping location.
Delivery speed of our courier partners to your area.

Shipping Charges:

Free Shipping across India on orders above ₹499
For orders below ₹499, a shipping fee of ₹50 per kg applies

Delivery Timeline :

Tamilnadu – Within 2 to 3 working Days
Other Regions – Within 3 to 5 working Days

• Within Tamil Nadu: ₹50
• Other states: ₹70

Delivery charges are applicable per order and will be clearly communicated at the time of booking or checkout.

Delivery Information

• Purchased products will be shipped to the delivery address provided during checkout.
• Delivery timelines may vary depending on the location and courier partner availability.
• Shipping charges for ready-to-buy products will be displayed at checkout or informed before order confirmation.

4. Delays & Unforeseen Circumstances

While we strive to deliver on time, delays may occur due to:

• Courier partner delays
• Weather conditions
• Strikes, lockdowns, or natural calamities
• Incorrect or incomplete address details

Haraa Hire and Wear shall not be held responsible for delays caused by such external factors.

5. Address Accuracy

• Customers are responsible for providing accurate and complete delivery details.
• Any additional costs incurred due to incorrect addresses or failed delivery attempts will be borne by the customer.

6. Delivery Confirmation

• Once dispatched, tracking details may be shared via WhatsApp, SMS, or email.
• Customers are requested to be available at the delivery address to receive the package.

7. Change of Delivery Address

• Address changes after order confirmation may not always be possible.
• Any approved changes may result in additional charges.

8. Policy Updates

• Haraa Hire and Wear reserves the right to update this Delivery & Shipping Policy at any time.
• Changes will be reflected on this page with an updated revision date.

9. Contact Us

For any delivery-related questions or assistance, contact us at:

📞 Phone: +91 81246 83579
✉️ Email: mailtoharaa@gmail.com