Privacy Policy

Haraa Hire and Wear
Last Updated: 22/12/2025

At Haraa Hire and Wear, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or place an order with us.

By using our website or services, you agree to the practices described in this policy.

1. Information We Collect

a) Personal Information

When you place an order, contact us, or browse our website, we may collect:

• Name
• Phone number
• Email address
• Delivery address
• Billing details
• Order and rental information

b) Payment Information

• Payments are processed through secure third-party payment gateways
• We do not store your card, UPI, or banking details

c) Technical Information

We may collect limited technical data such as:

• IP address
• Browser type
• Device information
• Website usage data

This helps us improve website performance and user experience.

2. How We Use Your Information

We use your information only for legitimate business purposes, including:

• Processing rental and purchase orders
• Confirming bookings and payments
• Delivery and pickup coordination
• Customer support and communication
• Refunds, deposits, and dispute resolution
• Improving our services and website

We do not use your data for any unlawful or unauthorized purposes.

3. Communication Consent

By placing an order or contacting us, you consent to receive communication from Haraa Hire and Wear via:

• Phone calls
• WhatsApp messages
• SMS
• Email

These communications are limited to:

• Order updates
• Delivery coordination
• Payment reminders
• Customer support

We do not send spam or unrelated promotional messages without consent.

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties.
Your information may be shared only with:

• Delivery and logistics partners (for order fulfillment)
• Payment gateway providers (for secure transactions)
• Legal or regulatory authorities if required by law

All such sharing is limited strictly to what is necessary.

5. Data Protection & Security

We take reasonable measures to protect your information against:

• Unauthorized access
• Misuse
• Loss
• Disclosure

While we follow industry-standard security practices, no online system can be guaranteed 100% secure. We encourage users to protect their own login and contact details.

6. Cookies

Our website may use cookies to:

• Improve site functionality
• Analyze traffic patterns
• Enhance user experience

Cookies do not collect personal or sensitive information. You can choose to disable cookies through your browser settings.

7. Children’s Privacy

Our services are intended for users 18 years and above.
We do not knowingly collect personal information from minors.

8. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of such external sites. We encourage users to read their privacy policies separately.

9. Data Retention

We retain your information only for as long as necessary to:

• Complete transactions
• Fulfill legal or accounting requirements
• Resolve disputes

Once data is no longer required, it is securely deleted or anonymized.

10. Your Rights

You have the right to:

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your data (subject to legal obligations)

Requests can be made by contacting us using the details below.

11. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in law, technology, or business practices.
Updated versions will be posted on this page with the revised date.

Continued use of our website implies acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your data, please contact us:

📞 Phone: +91 81246 83579
✉️ Email: mailtoharaa@gmail.com